Policies & Info

Things to know prior to your appointment:

Please wear loose, comfortable clothing. You will be required to change your top clothing into a gown or spa robe, and remove your shoes.

  • When you arrive for your appointment we ask that you please have a seat in the lobby to the left of the entrance and your spa technician will greet you there.

  • If you are currently under treatment for any medical issues, or taking medication for blood clotting or circulatory problems we ask you please consult your physician if scalp massage is something you can participate in. Please note if you have congestive heart, kidney, DVT or other circulatory issues you will not be able to receive the Lymphatic Drainage Massage.

  • Please let us know if you have any cosmetics product or ingredient allergies or sensitivities we should know about.

  • If you select the Face Mask Add On, please arrive with a clean face.

Cancellation Policy

We dedicate our time exclusively to you, ensuring you always feel like our top priority. Our policy requires a 48 hour notice for Cancellations and Rescheduling. After this period a fee will apply. We appreciate your understanding and respect of this policy. We understand life can be unpredictable, so if you encounter extenuating circumstances, please do not hesitate to reach out to us.

Why is a credit card required to book a service?

Please know, that no one will ever have access to your card information at any time, and you will not be charged at time of booking. Unfortunately, No-Shows in the beauty industry are more common than we’d like. When you check out for your service you will be able to use any form of payment. We accept visa, mc, amex, discover and apple/google pay. We do not accept checks, and prefer any tips you might want to leave to your spa technician to be in the form of cash.

Can I get scalp treatments and massage if I have hair extensions?

Unfortunately, no. We cannot accommodate those with hair extensions or braids as we need access to your entire scalp to perform treatment and massage services effectively.